Amalia was born in 1997 from a co-project between the Health Authority, the Municipality of Trieste and Televita to combat the phenomenon of lonely deaths of elderly people in the city of Trieste. Over time, the service has grown to become a driver of territorial active ageing policies; it carries out monitoring, health promotion, socialisation and networking with public and private services.

Televita together with Tesan-Televita srl has been running since 1992 the remote assistance service of the Region of Friuli Venezia Giulia to promote home help and counter the institutionalisation of the elderly. Safe at Home today assists 5500 people, offering discreet and integrated care, monitoring and timely support in emergency/urgency management, 24 hours a day, 365 days a year. Sicuri a Casa is the only Italian tele-help service that provides emergency intervention at home, for effective and decisive management of emergencies ‘at home’.

The CID is a tool wanted by the Municipality of Trieste in 2001 in order to better govern the home care services outsourced to social cooperatives. The service manages all the communication flows inherent in the planning of home services: assistance, cleaning, meals, etc., acting as an intermediary between the public body, users and operators, optimising the delivery of interventions and monitoring the quality perceived by the end user.

L.I.S.A is a young service, born in 2022 with the aim of exporting TeleCare by Televita to another Italian territory, struggling with the problems of an ageing population. LISA is a free social telephone line, realised by Televita together with Consorzi Ribes and Città Aperta in the city of Bergamo. It aims to foster the active involvement of elderly people within the service network by monitoring the living conditions of a subgroup of ‘frail’ people through a telecompany and home automation service.